Viewing file:  TicketController.php (3.97 KB) -rw-r--r--
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<?php
namespace App\Http\Controllers\User;
use App\Helpers\EmailHelper;
use App\Http\Controllers\Controller;
use App\Models\Message;
use App\Models\Setting;
use App\Models\Ticket;
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Auth;
use Illuminate\Support\Facades\Session;
class TicketController extends Controller
{
public function __construct()
{
$this->middleware('auth');
$this->middleware('localize');
}
public function ticket()
{
$tickets = Ticket::where('user_id', Auth::user()->id)->get();
return view('user.dashboard.ticket', compact('tickets'));
}
public function ticketNew()
{
return view('user.dashboard.ticket-new');
}
public function ticketView($id)
{
$ticket = Ticket::findOrFail($id);
return view('user.dashboard.ticket-view', compact('ticket'));
}
public function ticketStore(Request $request)
{
// validations
$request->validate([
'file' => 'file|mimes:zip|max:5000',
'message' => 'required|max:255',
'subject' => 'required|max:255'
]);
$input = $request->all();
$input['user_id'] = Auth::user()->id;
$input['status'] = 'Open';
// file upload
if ($request->has('file') && $request->file->getClientOriginalExtension() != 'zip') {
Session::flash('error', __('File type not supported.'));
}
if ($request->has('file')) {
$file = $request->file;
$name = time() . str_replace(' ', '', $file->getClientOriginalName());
$file->move('assets/files/', $name);
$input['file'] = $name;
}
$ticket = Ticket::create($input);
$message = new Message();
$message->ticket_id = $ticket->id;
$message->user_id = Auth::user()->id;
$message->message = $request->message;
$message->save();
if (Setting::first()->ticket_mail == 1) {
$mailData = [
'to' => Setting::first()->contact_email,
'type' => 'ticket',
'body' => __('You got a new message from. ' . auth()->user()->first_name),
'subject' => __('Support Ticket'),
];
$emailHelper = new EmailHelper();
$emailHelper->sendCustomMail($mailData);
}
Session::flash('success', __('Ticket Created Successfully.'));
return redirect()->route('user.ticket');
}
public function ticketReply(Request $request)
{
$request->validate([
'message' => 'required|max:255'
]);
$message = new Message();
$message->ticket_id = $request->ticket_id;
$message->user_id = Auth::user()->id;
$message->message = $request->message;
$message->save();
if (Setting::first()->ticket_mail == 1) {
$mailData = [
'to' => Setting::first()->contact_email,
'type' => 'ticket',
'body' => __('You got a new message from. ' . auth()->user()->first_name),
'subject' => __('Support Ticket Reply'),
];
$emailHelper = new EmailHelper();
$emailHelper->sendCustomMail($mailData);
}
Session::flash('success', __('Reply Send Successfully.'));
return redirect()->back();
}
public function ticketDelete($id)
{
if (Ticket::whereId($id)->where('user_id', Auth::user()->id)->exists()) {
$ticket = Ticket::findOrFail($id);
$messages = $ticket->messages;
if ($messages->count() > 0) {
foreach ($messages as $message) {
$message->delete();
}
}
if ($ticket->file) {
@unlink('assets/files/' . $ticket->file);
}
$ticket->delete();
Session::flash('success', __('Ticket Delete Successfully.'));
return redirect()->back();
}
}
}
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