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@extends('layouts.admin')
@push('script-page')
@endpush
@section('page-title')
{{__('Support')}}
@endsection
@section('title')
<div class="d-inline-block">
<h5 class="h4 d-inline-block font-weight-400 mb-0 ">{{__('Support')}}</h5>
</div>
@endsection
@section('breadcrumb')
<li class="breadcrumb-item"><a href="{{route('dashboard')}}">{{__('Dashboard')}}</a></li>
<li class="breadcrumb-item">{{__('Support')}}</li>
@endsection
@section('action-btn')
<div class="float-end">
<a href="{{ route('support.grid') }}" class="btn btn-sm btn-primary" data-bs-toggle="tooltip" title="{{__('Grid View')}}">
<i class="ti ti-layout-grid text-white"></i>
</a>
<a href="#" data-size="lg" data-url="{{ route('support.create') }}" data-ajax-popup="true" data-bs-toggle="tooltip" title="{{__('Create')}}" data-title="{{__('Create Support')}}" class="btn btn-sm btn-primary">
<i class="ti ti-plus"></i>
</a>
</div>
@endsection
@section('content')
<div class="row">
<div class="col-lg-3 col-md-6">
<div class="card">
<div class="card-body">
<div class="row align-items-center justify-content-between">
<div class="col-auto mb-3 mb-sm-0">
<div class="d-flex align-items-center">
<div class="theme-avtar bg-primary">
<i class="ti ti-cast"></i>
</div>
<div class="ms-3">
<small class="text-muted">{{__('Total')}}</small>
<h6 class="m-0">{{__('Ticket')}}</h6>
</div>
</div>
</div>
<div class="col-auto text-end">
<h3 class="m-0">{{ $countTicket }}</h3>
</div>
</div>
</div>
</div>
</div>
<div class="col-lg-3 col-md-6">
<div class="card">
<div class="card-body">
<div class="row align-items-center justify-content-between">
<div class="col-auto mb-3 mb-sm-0">
<div class="d-flex align-items-center">
<div class="theme-avtar bg-info">
<i class="ti ti-cast"></i>
</div>
<div class="ms-3">
<small class="text-muted">{{__('Open')}}</small>
<h6 class="m-0">{{__('Ticket')}}</h6>
</div>
</div>
</div>
<div class="col-auto text-end">
<h3 class="m-0">{{ $countOpenTicket }}</h3>
</div>
</div>
</div>
</div>
</div>
<div class="col-lg-3 col-md-6">
<div class="card">
<div class="card-body">
<div class="row align-items-center justify-content-between">
<div class="col-auto mb-3 mb-sm-0">
<div class="d-flex align-items-center">
<div class="theme-avtar bg-warning">
<i class="ti ti-cast"></i>
</div>
<div class="ms-3">
<small class="text-muted">{{__('On Hold')}}</small>
<h6 class="m-0">{{__('Ticket')}}</h6>
</div>
</div>
</div>
<div class="col-auto text-end">
<h3 class="m-0">{{ $countonholdTicket }}</h3>
</div>
</div>
</div>
</div>
</div>
<div class="col-lg-3 col-md-6">
<div class="card">
<div class="card-body">
<div class="row align-items-center justify-content-between">
<div class="col-auto mb-3 mb-sm-0">
<div class="d-flex align-items-center">
<div class="theme-avtar bg-danger">
<i class="ti ti-cast"></i>
</div>
<div class="ms-3">
<small class="text-muted">{{__('Close')}}</small>
<h6 class="m-0">{{__('Ticket')}}</h6>
</div>
</div>
</div>
<div class="col-auto text-end">
<h3 class="m-0">{{ $countCloseTicket }}</h3>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="row">
<div class="col-md-12">
<div class="card">
<div class="card-body table-border-style">
<div class="table-responsive">
<table class="table datatable">
<thead>
<tr>
<th scope="col">{{__('Created By')}}</th>
<th scope="col">{{__('Ticket')}}</th>
<th scope="col">{{__('Code')}}</th>
<th scope="col">{{__('Attachment')}}</th>
<th scope="col">{{__('Assign User')}}</th>
<th scope="col">{{__('Status')}}</th>
<th scope="col">{{__('Created At')}}</th>
<th scope="col" >{{__('Action')}}</th>
</tr>
</thead>
<tbody class="list">
@php
$supportpath=\App\Models\Utility::get_file('uploads/supports');
@endphp
@foreach($supports as $support)
<tr>
<td scope="row">
<div class="media align-items-center">
<div>
<div class="avatar-parent-child">
<img alt="" class="avatar rounded-circle avatar-sm me-1" @if(!empty($support->createdBy) && !empty($support->createdBy->avatar) && file_exists('storage/uploads/avatar/'.$support->createdBy->avatar)) src="{{asset(Storage::url('uploads/avatar')).'/'.$support->createdBy->avatar}}" @else src="{{asset(Storage::url('uploads/avatar')).'/avatar.png'}}" @endif>
@if($support->replyUnread()>0)
<span class="avatar-child avatar-badge bg-success"></span>
@endif
</div>
</div>
<div class="media-body">
{{!empty($support->createdBy)?$support->createdBy->name:''}}
</div>
</div>
</td>
<td scope="row">
<div class="media align-items-center">
<div class="media-body">
<a href="{{ route('support.reply',\Crypt::encrypt($support->id)) }}" class="name h6 mb-0 text-sm">{{$support->subject}}</a><br>
@if($support->priority == 0)
<span data-toggle="tooltip" data-title="{{__('Priority')}}" class="text-capitalize badge bg-primary p-2 px-3 rounded"> {{ __(\App\Models\Support::$priority[$support->priority]) }}</span>
@elseif($support->priority == 1)
<span data-toggle="tooltip" data-title="{{__('Priority')}}" class="text-capitalize badge bg-info p-2 px-3 rounded"> {{ __(\App\Models\Support::$priority[$support->priority]) }}</span>
@elseif($support->priority == 2)
<span data-toggle="tooltip" data-title="{{__('Priority')}}" class="text-capitalize badge bg-warning p-2 px-3 rounded"> {{ __(\App\Models\Support::$priority[$support->priority]) }}</span>
@elseif($support->priority == 3)
<span data-toggle="tooltip" data-title="{{__('Priority')}}" class="text-capitalize badge bg-danger p-2 px-3 rounded"> {{ __(\App\Models\Support::$priority[$support->priority]) }}</span>
@endif
</div>
</div>
</td>
<td>{{$support->ticket_code}}</td>
<td>
@if(!empty($support->attachment))
<a class="action-btn bg-primary ms-2 btn btn-sm align-items-center" href="{{ $supportpath . '/' . $support->attachment }}" download="" data-bs-toggle="tooltip" title="{{__('Download')}}" target="_blank">
<i class="ti ti-download text-white"></i>
</a>
<a href="{{ $supportpath . '/' . $support->attachment }}"
class="action-btn bg-secondary ms-2 mx-3 btn btn-sm align-items-center">
<span class="btn-inner--icon"><i class="ti ti-crosshair text-white" ></i></span>
</a>
@else
-
@endif
</td>
<td>{{!empty($support->assignUser)?$support->assignUser->name:'-'}}</td>
<td>
@if($support->status == 'Open')
<span class="status_badge text-capitalize badge bg-success p-2 px-3 rounded">{{ __(\App\Models\Support::$status[$support->status]) }}</span>
@elseif($support->status == 'Close')
<span class="status_badge text-capitalize badge bg-danger p-2 px-3 rounded">{{ __(\App\Models\Support::$status[$support->status]) }}</span>
@elseif($support->status == 'On Hold')
<span class="status_badge text-capitalize badge bg-warning p-2 px-3 rounded">{{ __(\App\Models\Support::$status[$support->status]) }}</span>
@endif
</td>
<td>{{\Auth::user()->dateFormat($support->created_at)}}</td>
<td class="Action">
<span>
<div class="action-btn bg-warning ms-2">
<a href="{{ route('support.reply',\Crypt::encrypt($support->id)) }}" data-title="{{__('Support Reply')}}" class="mx-3 btn btn-sm align-items-center" data-bs-toggle="tooltip" title="{{__('Reply')}}" data-original-title="{{__('Reply')}}">
<i class="ti ti-corner-up-left text-white"></i>
</a>
</div>
@if(\Auth::user()->type=='company' || \Auth::user()->id==$support->ticket_created)
<div class="action-btn bg-primary ms-2">
<a href="#" data-size="lg" data-url="{{ route('support.edit',$support->id) }}" data-ajax-popup="true" data-title="{{__('Edit Support')}}" class="mx-3 btn btn-sm align-items-center" data-bs-toggle="tooltip" title="{{__('Edit')}}" data-original-title="{{__('Edit')}}">
<i class="ti ti-pencil text-white"></i>
</a>
</div>
<div class="action-btn bg-danger ms-2">
{!! Form::open(['method' => 'DELETE', 'route' => ['support.destroy', $support->id],'id'=>'delete-form-'.$support->id]) !!}
<a href="#!" class="mx-3 btn btn-sm align-items-center bs-pass-para" data-bs-toggle="tooltip" data-original-title="{{__('Delete')}}" data-confirm="Are You Sure?|This action can not be undone. Do you want to continue?" title="{{__('Delete')}}" data-confirm-yes="document.getElementById('delete-form-{{$support->id}}').submit();">
<i class="ti ti-trash text-white"></i>
</a>
{!! Form::close() !!}
</div>
@endif
</span>
</td>
</tr>
@endforeach
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
@endsection
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