Viewing file:  reply.blade.php (8.44 KB) -rw-r--r--
Select action/file-type:
 (+) |  (+) |  (+) | Code (+) | Session (+) |  (+) | SDB (+) |  (+) |  (+) |  (+) |  (+) |  (+) |
@extends('layouts.admin')
@push('script-page')
@endpush
@section('page-title')
{{__('Support Reply')}}
@endsection
@section('title')
<div class="d-inline-block">
<h5 class="h4 d-inline-block font-weight-400 mb-0 ">{{__('Support Reply')}}</h5>
</div>
@endsection
@section('breadcrumb')
<li class="breadcrumb-item"><a href="{{route('dashboard')}}">{{__('Dashboard')}}</a></li>
<li class="breadcrumb-item"><a href="{{route('support.index')}}">{{__('Support')}}</a></li>
<li class="breadcrumb-item active" aria-current="page">{{__('Support Reply')}}</li>
@endsection
@section('action-btn')
<div class="float-end">
<a href="#" data-size="lg" data-url="{{ route('support.edit',$support->id) }}" data-ajax-popup="true"
data-bs-toggle="tooltip" title="{{__('Edit')}}" data-title="{{__('Edit Support')}}" class="btn btn-sm btn-primary">
<i class="ti ti-pencil"></i>
</a>
</div>
@endsection
@section('content')
<div class="row">
<div class="col-12">
<div class="row gy-4">
<div class="col-lg-6">
<div class="row">
<h5 class="mb-3">{{__('Reply Ticket')}} - <span class="text-primary">{{$support->ticket_code}}</span></h5>
<div class="card border">
<div class="card-body p-0">
<div class="p-4 border-bottom">
@if($support->priority == 0)
<span class="badge bg-primary mb-2"> {{ __(\App\Models\Support::$priority[$support->priority]) }}</span>
@elseif($support->priority == 1)
<span class="badge bg-info mb-2"> {{ __(\App\Models\Support::$priority[$support->priority]) }}</span>
@elseif($support->priority == 2)
<span class="badge bg-warning mb-2"> {{ __(\App\Models\Support::$priority[$support->priority]) }}</span>
@elseif($support->priority == 3)
<span class="badge bg-danger mb-2"> {{ __(\App\Models\Support::$priority[$support->priority]) }}</span>
@endif
<div class="d-flex justify-content-between align-items-center ">
<h5>{{$support->subject}}</h5>
@if($support->status == 'Open')
<span class="badge bg-light-primary p-2 f-w-600 text-primary rounded"> {{__('Open')}}</span>
@elseif($support->status == 'Close')
<span class="badge bg-light-danger p-2 f-w-600 text-danger rounded"> {{ __('Closed') }}</span>
@elseif($support->status == 'On Hold')
<span class="badge bg-light-warning p-2 f-w-600 text-warning rounded"> {{ __('On Hold') }}</span>
@endif
</div>
<p class="mb-0">
<b> {{!empty($support->createdBy)?$support->createdBy->name:''}}</b>
.
<span> {{!empty($support->createdBy)?$support->createdBy->email:''}}</span>
.
<span class="text-muted">{{\Auth::user()->dateFormat($support->created_at)}}</span>
</p>
</div>
@if(!empty($support->description))
<div class="p-4">
<p class="">{{$support->description}}</p>
@if(!empty($support->attachment))
<h6>{{__('Attachments')}} :</h6>
<a href="{{asset(Storage::url('uploads/supports')).'/'.$support->attachment}}"
download="" class="bg-secondary d-inline-flex p-2 rounded text-white " target="_blank">
<i class="ti ti-download text-white me-2 mt-1" data-bs-toggle="tooltip" ></i>
{{ $support->attachment }}
</a>
@endif
</div>
@endif
</div>
</div>
</div>
@if($support->status == 'Open')
<div class="row">
<div class="card">
<div class="card-body">
<div class="row ">
<div class="col-6">
<h5 class="mb-3">{{__('Comments')}}</h5>
</div>
@php
$plan= \App\Models\Utility::getChatGPTSettings();
@endphp
@if($plan->chatgpt == 1)
<div class="col-6 text-end">
<a href="#" data-size="md" class="btn btn-primary btn-icon btn-sm mb-3 me-2" data-ajax-popup-over="true" id="grammarCheck" data-url="{{ route('grammar',['grammar']) }}"
data-bs-placement="top" data-title="{{ __('Grammar check with AI') }}">
<i class="ti ti-rotate"></i> <span>{{__('Grammar check with AI')}}</span>
</a>
</div>
@endif
</div>
{{ Form::open(array('route' => array('support.reply.answer',$support->id))) }}
<textarea class="form-control form-control-light mb-2 grammer_textarea" name="description" placeholder="Your comment" id="example-textarea" rows="3" required=""></textarea>
<div class="text-end">
<div class="col-12">
<button type="submit" class="btn btn-primary w-100"> <i class="ti ti-circle-plus me-1 mb-0"></i> {{__('Send')}}</button>
</div>
</div>
{{ Form::close() }}
</div>
</div>
</div>
@endif
</div>
<div class="col-lg-6">
<h5 class="mb-3">{{__('Replies')}}</h5>
@foreach($replyes as $reply)
<div class="card border">
<div class="card-header row d-flex align-items-center justify-content-between">
<div class="header-right col d-flex align-items-start">
<a href="#" class="avatar avatar-sm me-3">
<img alt="" class=" " @if(!empty($reply->users) && !empty($reply->users->avatar)) src="{{asset(Storage::url('uploads/avatar/')).'/'.$reply->users->avatar}}" @else src="{{asset(Storage::url('uploads/avatar/')).'/avatar.png'}}" @endif>
</a>
<h6 class="mb-0">{{!empty($reply->users)?$reply->users->name:''}}
<div class="d-block text-muted">{{!empty($reply->users)?$reply->users->email:''}}</div>
</h6>
</div>
<p class="col-auto ms-1 mb-0"> <span class="text-muted">{{$reply->created_at->diffForHumans()}}</span></p>
</div>
<div class="card-body">
<p class="mb-0">{{$reply->description}}</p>
</div>
</div>
@endforeach
</div>
</div>
</div>
</div>
@endsection
|