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ProFTPD Logging: Log Messages

ProFTPD Logging: Log Messages


Log Messages This document attempts to list the most common messages logged (either via syslog or the SystemLog file), grouped by the log level for the message.

EMERG Log Messages
There are currently no EMERG-level messages logged by proftpd.

ALERT Log Messages
ALERT-level messages are logged by proftpd when a crucial system resource (e.g. memory, CPU, file descriptors, disk space) has been exhausted.

CRIT Log Messages
There are currently no CRIT-level messages logged by proftpd.

ERR Log Messages
ERR-level messages are logged by proftpd when proftpd cannot start up because it cannot use the given configuration for some reason: no DNS resolution for hostnames, unable to listen on addresses/ports, or necessary cryptographics keys/certs are unusable.

  • Failed binding to address, port port
    Check the ServerType directive to ensure you are configured correctly
    Check to see if inetd/xinetd, or another proftpd instance, is already using address, port port

    When proftpd starts up, it will attempt to bind sockets to, and listen on, all of the configured addresses/ports. If it cannot bind to an address/port, the above message is logged. As mentioned in the log message, the most common cause is that another proftpd daemon is running and is using the address/port, or that inetd/xinetd is using the address/port because your FTP server is supposed to be run that way; if so, check that the
    ServerType in the proftpd.conf file is "inetd" and not "standalone".
  • "unable to listen on address#port"
    When proftpd starts up, it will attempt to bind sockets to, and listen on, all of the configured addresses/ports. If it cannot listen on an address/port, the above message is logged. The most common cause of this message is the use of different DNS names in <VirtualHost> sections which resolve to the same IP address(es). FTP, unlike HTTP, only deals with IP addresses, and thus proftpd resolves the <VirtualHost> DNS name to its IP address, then listens on that address. If two different <VirtualHost> sections have different DNS names which resolve to the same IP address, then the first section will get the address, and listening to the second address will fail (probably with the "Address already in use" error).
  • "(Running from command line? Use `ServerType standalone' in config file!)"
    This log message almost always happen when you have "ServerType inetd" in your proftpd.conf, but you are attempting to start proftpd from the command line (or some init script). Chances are that you do not really want to be doing this; if you do, see the ServerType docs for more information.
  • "unable to accept incoming connection"
    The server cannot accept a TCP connection from a remote client; the most likely cause is too many open files (which includes sockets) and hitting the per-process, or the system-wide, open file limit.
  • "chroot to directory failed for user name"
    Restricting users via the DefaultRoot directive requires that the logging-in user have the execute permission on the target directory. Without that permission -- or if there are other filesystem permission errors -- the above message will be logged.
  • "RELINQUISH PRIVS", "REVOKE PRIVS", "ROOT PRIVS", "SETUP PRIVS", "USER PRIVS", "unable to set UID/GID"
    These log messages indicate that changing the UID/GID of the current process (as during authentication, or the handling of UserOwner/GroupOwner directives) has failed for some reason. The most common cause of these messages is starting proftpd as a non-root user.
  • "unable to open log-file: parent-dir is a world-writable directory"
    These log messages indicate that your logging configuration is insecure. Log files in a world-writable directory can be deleted or modified by any user on the system, which means that your logged data cannot be trusted. For this reason, proftpd refuses to write log files to such directories.
  • "unable to open log-file: log-file is a symbolic link"
    These log messages indicate that your logging configuration may be insecure. Symbolic links are subject to race conditions, where a local user on the system might try to replace portions of the symlink path with their own directories, changing the symlink to point somewhere else, such as causing the log file to overwrite an existing file (e.g. /etc/passwd).

    For this reason, proftpd refuses to write log files to symlinks, unless configured to do so via the AllowLogSymlinks directive.

  • "unable to open log-file"
    These log messages indicate that the log file could be not used for some other reason, such as lack of permissions or nonexistent directories.
  • "mod_sql: unrecoverable backend error"
    Backend database server (e.g. MySQL, Postgres, SQLite, etc) rejected the SQL statement being executed. This usually happens when a table or column in the SQL statement does not exist, or if the table/column names have a typo/mismatch between the config file and database server.
  • "error: unable to set groups: Invalid argument"
    Setting the list of GIDs to use for the logged-in user uses the setgroups(2) system call, which has some restrictions. Most notably, attempting to make the user be a member of too many groups will cause the above error. The maximum number of groups varies from platform to platform, but can be anywhere from 4 to 32 (or more).
  • "error opening scoreboard"
    The ScoreboardFile is needed for useful things like ftpwho and ftptop, thus if the path cannot be opened, proftpd will fail to start. The most common cause for this failure is that the configured ScoreboardFile is in a directory which does not exist; the parent directory must exist prior to starting proftpd.
  • "Malformed entry in AuthUserFile/AuthGroupFile"
    The configured AuthUserFile/AuthGroupFile has a line which is not in the necessary format. The most common cause for this is when one of the file fields is missing, or if there an extra colon (':') character in a field (e.g. in the name field).

WARNING Log Messages

NOTICE Log Messages

INFO Log Messages
INFO-level messages are logged by proftpd when common events happen: a connection session begins/ends, a user logs in, idle connections are dropped, etc.

DEBUG Log Messages
There are many DEBUG-level messages logged by proftpd. This section will be filled, over time, with the ones most commonly seen/asked about by users.

Many of the reasons for various errors/failures that appear in log messages (and elsewhere) come from the strerror(3) libc function, which provides human readable strings, given a numeric errno value. The table below lists the reason strings you may commonly see, with a fuller description of what it means.

Message Code Details
 Operation not permitted   EPERM  Indicates that the requested operation cannot be done for some reason, usually caused by misconfigurations or lack of system support/resources. Note: Some platforms (e.g. Solaris) actually translate the EACCES code to this message, which is confusing.
 Permission denied   EACCES  Means that the request operation is not allowed due to access controls: the logged-in user does not have sufficient filesystem permissions to open/read/write/delete a file/directory, the logged-in user (or client) is barred from access by configuration, etc.
 Invalid argument   EINVAL  This generic message indicates that the supplied parameters are considered invalid; the reasons behind this are myriad, depending on the requested operation.
 No such file or directory   ENOENT  The requested resource does not exist; can apply to files, directories, and other non-filesystem resources.
 Is a directory   EISDIR  The requested operation expects to operate on a file, but the requested resource was a directory, not a file.
 Bad file descriptor   EBADF  Read/write/close/delete operation on a file was requested on a file descriptor which was not already opened.
 Address already in use   EADDRINUSE  Process is attempting to listen on a network address/port which is already bound; usually some other process on the system is listening on that address (e.g. inetd/xinetd).
 Broken pipe   EPIPE  Process tried to send something to a connected TCP peer, and found out that the connection had already been closed; can happen when a firewall/router/NAT between TCP peers silently closes the connection without informing one or both peers.
 Connection reset by peer   ECONNRESET  Remote TCP peer sent the RST TCP flag, indicating that the connection should be reset; this almost always indicates an issue with the connected client (or some firewall/router/NAT device between the client and the server).
 Connection refused   ECONNREFUSED  The remote peer refused to accept the TCP connection; could be firewalls/routers/NATs in the way, other network ACLs that deny the connection, etc.
 Too many open files   EMFILE  Per-process limit of number of open files (including sockets) has been reached.
 Too many open files in system   ENFILE  System-wide limit of number of open files (including sockets) has been reached.


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All Rights Reserved


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